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Job Description
We are looking for a Head of Support to own and continuously improve the support experience across our products.
Skills Required
- Ability to handle complex or sensitive situations calmly and professionally
- Experience in PHP, JavaScript, CSS, and HTML
- Skilled in modern AI technologies
Qualifications Required
- Experience in leading and scaling support or customer-facing teams
- Experience working directly with clients and understanding engineering trade-offs
Tags
Information Technology & Software
OnTheGoSystems
customer_experience
customer_support
oman
support_quality_improvement
technical_support