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Job Description
Responsible for operational performance of LIXIL-Grohe service providers & overall service excellence in Kuwait. He/She will be involved in daily issues resolution assignment & tracking on end-to-end conditions, providing technical support to all customer groups, focusing on a project channel, spare parts stock in/out and forecasting, mitigation of business-critical service incidents & customer satisfaction.
Skills Required
- Analytical mindset
- Customer Handling
- Field Service Management
- Spare Parts Stock Management
- Technical Support Expertise on GROHE Product Portfolio
Qualifications Required
- 3-5 years of experience in technical service
- Bachelor Degree in IT and/or Engineering Field
Tags
LIXIL
customer_service_manager
inventory_management
kuwait
manufacturing
operational_performance_monitoring
technical_support