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Energy & Utilities

Customer Operations Lead

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Job Description

Ready to join a mission-driven SaaS start-up and shape the backbone of our customer experience? As Customer Operations Lead, you’ll design, run, and continuously improve all core customer processes—onboarding, delivery, billing, and support—tailored for the agility and speed of a fast-growing environment.

Skills Required

  • Analytical thinking
  • Process Design
  • Strong Communication

Qualifications Required

  • Certification in Agile, Lean, or Process Design
  • Degree in Engineering or Business Administration

Tags

Energy & Utilities Iberdrola continuous_improvement customer_operations qatar saas