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Job Description
As a Senior Manager, Support Account Management, you will lead fast-paced and dynamic support teams servicing our Cloud and On-premises customers. Our SAM Support team is passionate about providing legendary support and product expertise to our most strategic customers.
Skills Required
- Data Analysis
- Effective Communication
- legendary customer service
- strategic prioritization
- support operations
- team_leadership
Qualifications Required
- At least 10 years of experience leading a global technical team
- Experience building relationships with customer executive leadership
- Experience working with large Enterprise/Strategic accounts
Tags
Atlassian
Information Technology & Software
client_experience
customer_centric_culture
customer_satisfaction_improvement
kuwait
support_account_management